If you have an in-house team to handle your 18 wheeler repair, you may be committing resources that could be much better served in other areas. The sophistication of today’s equipment requires a special level of expertise that you might not have on hand. Here are just a few of the reasons you should at least consider outsourcing this incredibly important aspect of your operation.
New trucks have new technology, with a level of complexity that is unprecedented. Unless your in-house mechanics continually keep up-to-date on new diagnostic tools, data-collection technologies and environmental rules that seem to change on a regular basis, outsourcing may be the way to go.
Pros and Cons
There are two main options when it comes to 18 wheeler repair: stay with your in-house team or outsource the job completely. The in-house model provides you complete control over all your costs. In addition, you have control over the quality of the work being performed. Keeping this function in-house helps to keep an operation proactive, assessing issues and fixing them before they become major problems.
However, it is labor-intensive and often necessitates a great deal of training to keep employees apprised of not just new technologies but also new regulations. Outsourcing, on the other hand, will provide you access to trained technicians who know the latest service and diagnostic procedures. In many instances, outsourcing contracts are flexible and allow operators to opt out in as little as 12 months.
One drawback to the outsourcing model for an established trucking company, of course, is the possibility of having to let trusted, long-time employees go. This obviously is a major consideration that could lead to a great deal of fear among your employees. There are ways, however, to avoid this issue. Normal attrition is one, where employees retire or you simply don’t replace employees who leave for other reasons. The other is by finding new roles for those handling your 18 wheeler repair. For example, you could possibly have them work on other types of equipment instead.
Finding the Right Partner
Reputable providers realize each customer has unique needs, and it is able to respond to them efficiently. When you find a vendor you can trust, you’ll enter a valuable, long-term relationship that will deliver great value. Not only will you get exactly what you pay for, you’ll also have the benefits of an open line of communication that quickly addresses any issues that may occur. An outsourcing partner will also have a firm grasp on changes in the industry and will be able to keep up with them so you can continue to focus on growing your operation.
Outsourcing 18 wheeler repair can result in benefits you may not have previously considered. Employees won’t have to spend time researching changing technology and regulations, you won’t have to buy parts and store them for months on end, and you won’t have to worry about mistakes that could void a warranty.